Return & Refund Policy
We accept returns or exchanges within 7 days of receiving your order, provided the item is unused, in its original packaging, and with all tags intact.
Refunds will be processed via the original payment method within 7–10 working days of receiving the returned item.
Items purchased during sale or promotion periods are non-refundable and non-exchangeable.
To initiate a return, please contact sales@
Cancellation Policy
Orders placed on Genes Lecoanet Hemant UAE can be cancelled only before the product is dispatched from our warehouse.Once the order has been dispatched, cancellation requests will not be accepted.
For any cancellation request prior to dispatch, please contact our customer support team at the earliest with your order details.
